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AI voice agents that answer every inbound call, book appointments around the clock, and cut no-shows — so your team stays focused on patients in the chair.
40%
fewer no-shows
24/7
front desk coverage
Customer Outcomes
40%
Reduction in no-shows
3X
After-hours bookings
70%
Calls handled without staff
✦ BrightPath Dental
A multi-location group replaced after-hours voicemail with Orifone and filled empty chairs overnight.
“Patients used to leave voicemails at 9pm and never call back. Now they book hygiene and emergencies before morning huddle — without adding staff.”
Dr. Maya Chen
Owner, BrightPath Dental
12K+
monthly patient calls
38%
no-show reduction
Missed calls are missed chairs. Deploy a voice agent that greets patients by name, answers hours and services questions, and never puts anyone on hold music.
Answer every inbound call
Overflow and after-hours coverage so your front desk stays focused on patients already in the office.
Know your practice
Trained on services, providers, insurance accepted, and common FAQs — with warm handoff when a human is needed.
Greet patients by name
CRM and practice-management context make every conversation feel personal, not robotic.
✦ BrightPath
70%
calls resolved AI-first
<1s
avg answer time
CitySmile Group
built this on orifone
3X
after-hours bookings
22%
schedule utilization lift
Patients book, reschedule, and cancel when it suits them — synced to your calendar so hygiene, exams, and treatment chairs stay full.
Real-time availability
Agents check open slots across providers and operatory types, then confirm in a single call.
Reschedule without the phone tag
Patients change appointments instantly instead of leaving messages your team chases all morning.
New-patient intake on the call
Collect reason for visit, insurance basics, and preferred times before they walk in.
Automated confirmations and reminders keep your day productive and your hygienists busy — without another spreadsheet of call lists.
Smart reminders patients answer
Voice and SMS confirmations in the patient’s preferred language, with easy reschedule paths.
Fill last-minute openings
When someone cancels, agents offer the slot to waitlisted patients automatically.
Protect high-value treatment days
Extra confirmation touchpoints for crowns, implants, and multi-visit plans.
Want to see how voice AI can cut no-shows for your chairs?
Talk to sales →
Want voice AI that knows your insurance FAQ inside out?
Talk to sales →Patients ask about coverage, accepted plans, and what to bring. Agents give consistent answers and escalate edge cases to your billing team.
Accepted plans on every call
Clear answers on PPO, HMO, and cash-pay options so front desk isn’t repeating the same script.
Pre-visit expectations
Share co-pay ranges, forms to complete, and arrival times so check-in is smoother.
Route complex benefits to humans
When verification gets sticky, agents capture details and create a warm handoff for billing.
Control how long call recordings and transcripts are kept — including tighter policies for multi-location groups.
Agents stay within approved scripts for services and advice boundaries, with audit logs on every call.
BAA available when you need PHI handled to healthcare standards across the voice stack.
Independently audited controls for security, availability, and confidentiality.
Support deposit and balance conversations with controls suited to patient payments.
Serve diverse communities with natural language switching on the same number.
From your first agent to thousands of patient calls a month. Orifone grows with your practice, not against it.
Practices use Orifone for 24/7 reception, appointment booking and rescheduling, no-show reminders, new-patient intake, and insurance FAQ handling — often integrated with practice management calendars.
Yes. Orifone connects via APIs and webhooks to common practice-management and calendar systems so availability stays accurate in real time.
No. Agents stay on approved scripts for scheduling, logistics, and FAQs. Clinical questions are escalated to your team with a warm handoff.
Most single-location practices launch within a week. Multi-location groups get dedicated deployment support for calendars, scripts, and routing.
Dashboards track answered calls, bookings, no-show rates, after-hours conversions, and cost per call. Clinics typically see impact within the first 30 days.
Join dental teams using Orifone to fill schedules, cut no-shows, and give patients a front desk that never sleeps.